Special note: We recommend creating a test broadcast list with just your fax number on it and using it to test new documents for quality, transmission time, and for practice. ------------------------------------------------------------------------- Thank you for using Actual Software, Inc. as your broadcast fax provider. Your account has been created and is now available for use. You will need the following information: Account number: XXXXXXXXX Account password: XXXXX Telephone access: 651-265-4500 web access: www.broadcast-fax.com You will need both your account number and password (security code) to access the service through the web site or telephone. You may use either or both interfaces as you choose. They are completely integrated so changes through one interface are reflected in the other. Documents and lists can be easily uploaded through the web interface by selecting the "Account Services" button and following the web interface. Documents --------- We recommend loading documents using Postscript format, or PDF, whenever possible. This will give you the best possible results and your faxes will stand out better because of their higher quality. Please contact support first if you are planning to scan a document and then upload it. You can use our Convert to Postscript printer driver for Windows to "print" any document to a Postscript file that can be uploaded to our web site. This driver software is attached and can also be downloaded from our web site. With Adobe programs, to avoid problems with font substitution turn on "Embed All Fonts" in any Adobe program that you are using to create pdf files. The attached document explains where this setting is in Adobe Distiller. Lists ----- Note that lists uploaded through the web interface should come from Excel spreadsheets or text files. Lists should consist of one fax number per line. Use 10 or 11 digit phone numbers, i.e., always include the area code. Punctuation such as ().-/ is acceptable as it will be ignored. Contact support for other formatting issues or if you intend to use fax/merge to personalize each fax. If you are starting from a program other than Excel, use "Save As" to save your lists as Excel spreadsheets or text files before uploading them. Attached you will find a Microsoft Word document covering the telephone based broadcast fax program. It also contains some important information on the web interface. Remember that even if you plan to use the web interface exclusively, that you can use the telephone interface when you are away from your computer; all you need is a telephone. If you have questions or need help please send e-mail to support@actualsoftware.com. Thank you!